Christopher Gruen

Managing Director – London, UK

Chris comes as a highly experienced global business design lead and programme manager from a major oil company, with 17 years experience in project management, business transformation and sales and marketing. With particular expertise in complex End to End business analysis and modelling he has an enviable record of leading commercial growth, global multi-million-dollar, business critical IT changes, M&A and Lean/Six Sigma projects across the Fuel Downstream sector. His main focus and experience entails mobility customers in the Aviation and End Consumer space around fuel & convenience retailing. Chris hails from Germany, has lived across multiple countries such as Spain and the Philippines.


  1. 1. Programme Manager for Shell UK Oil Products – Retail: Implementation of a business strategy work streams, including retail network change after a multimillion GBP sale of 185 company owned Shell Service stations to independent dealers.
  2. 2. Lead Offer to Cash continuous improvement programmes across 40 countries and several customer service centres centres across the End to End processes with the result of generating millions of dollars in cost savings, cash flow enhancements and increase in customer satisfaction
  3. 3. Designed and delivered business critical replacement of global invoicing and pricing systems (SAP and 10 connected applications) of $BN proceeds in the Global Shell Aviation Business across 40 countries.


  1. Shell, RWE DEA

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